Can I track my Senda rider live?

Yes. Active Senda deliveries show the route, estimated arrival time, delivery status and rider communication actions.

Senda

Use web app Get Senda

Senda · Fast. Smart. Delivery.

Send a parcel.
Track every turn.

Q: Can I use Senda without installing an app?

Yes. The Senda customer web app works on a phone, tablet or laptop. Android users can also install the Senda APK.

Q: Can the receiver pay for delivery?

Yes. Senda supports sender-pays and receiver-pays delivery flows. Available payment methods are shown during booking.

Q: How do riders join Senda?

Riders open the Senda Rider experience, register, submit required profile and vehicle information, and complete approval before going online.

Book a rider, choose how to pay, and follow your parcel live from pickup to secure handover — on your phone or laptop.

Start sending now Use web app

Live tracking M-Pesa · Cash · Wallet OTP handover

DELIVERY STATUSDelivered

PAY YOUR WAYM-Pesa · Cash · Wallet

LIVE ETA6 min away

One Senda experience. Mobile-first Desktop-ready Built-in delivery context Call & chat

ONE SENDA. ONE EXPERIENCE.

Familiar from the first tap.

Clear actions, useful context and a consistent experience from onboarding to booking, tracking and delivery.

Simple from the first screen.

Fast delivery, real-time tracking and safe handover are clear before sign-in, so customers always know what Senda is built to do.

Open the live web app

Fast reliable parcel delivery onboarding

BOOK → PAY → TRACK

A delivery flow that stays obvious at every step.

Move from pickup details to dispatch without losing context or wondering what comes next.

01 · PICKUP & DROP-OFF

Tell Senda where the parcel is going.

Set pickup, drop-off, parcel details, weight and receiver phone from one clean first step.

LIVE DELIVERY

No guessing where the parcel is.

Senda keeps the map, route, rider, ETA, status and communication actions on one screen — exactly where the customer needs them.

Route visibilitySee the live trip line and destination.

ETA at a glanceTime and distance stay visible.

Call or chatCommunication stays attached to the trip.

Track with Senda

STATUSDelivered

ETA2:38 PM

Senda payment options with M-Pesa Cash and Wallet

Senda rider receiver payment required screen

CASH + OTPCorrect stage. Clear confirmation.

PAYMENT, BUILT INTO THE TRIP

M-Pesa. Cash. Senda Wallet.

Payment is not bolted on at the end. Senda shows the right method, the right payer and the right action at the right delivery stage.

M-PesaSTK payment before dispatch or receiver payment when required.

CashSender cash at pickup. Receiver cash before OTP at delivery.

Senda WalletInstant sender payment from available balance.

Payment stays in context. Dispatch, tracking and OTP remain clear while Senda confirms the right payment at the right stage.

WHY IT FEELS EASY

Clear actions. Strong context. No clutter.

Fast booking

Pickup, drop-off, parcel and receiver details in a few clean steps.

Live tracking

Follow route, ETA and delivery status while the parcel is moving.

Flexible payment

M-Pesa, Cash or Senda Wallet with sender or receiver payment.

Secure handover

Payment gates and receiver OTP keep completion tied to the real handover.

SENDA RIDER

Deliver. Earn.
Stay in control.

See the next job, navigate in-app, communicate with customers, follow earnings and complete delivery from one focused rider workspace.

Next-order visibility In-app navigation Earnings & wallet Secure completion

Become a Senda rider

Senda Rider navigation and complete delivery screen

RIDER STATUSOnline

EARNINGS, WALLET & PERFORMANCE

Work hard. See exactly where the money goes.

Rider earnings should never feel like a black box. Senda keeps fares, commission, payout balance, M-Pesa and performance visible in the same product.

KNOW WHAT YOU EARN

Gross fare. Commission. Net earnings. Clear.

Riders can see today’s earnings, Senda commission, net earnings and the amount already available for payout without doing manual calculations.

Payout availableKES 10,220.00

✓Daily / weekly / monthly views✓Transparent commission breakdown✓Withdraw directly from the earnings view

Senda Rider earnings screen showing gross fare commission net earnings and payout balance

Payout availableKES 10,220.00

Live rider account data

SENDA, WHEREVER YOU ARE

App on your phone.
Web on your laptop.

Use Senda immediately in the browser or install the Android app. Store buttons appear automatically when your listings are ready.

NO INSTALL REQUIREDUse Senda Web DIRECT DOWNLOADAndroid APK

Scan with your phone

Open Senda instantlyScan → sign in → send.

GOOD TO KNOW

Before you send.

Simple answers to the questions that matter before opening Senda.

Can I use Senda without installing an app?+

Yes. The customer web app works on a phone, tablet or laptop. You can also install the Android APK, and store links can be enabled when listings are live.

Can the receiver pay for delivery?+

Yes. Senda supports sender-pays and receiver-pays flows. The available payment methods are shown in the delivery flow.

How does Cash work?+

For sender-paid Cash, the rider confirms cash at pickup before the trip moves forward. For receiver-paid Cash, the rider confirms cash at delivery before the receiver OTP step.

Can I see my rider live?+

Yes. Active deliveries show the route, ETA, delivery status and rider communication actions.

How do riders join Senda?+

Open the Rider experience, complete registration, submit the required profile and vehicle information, and proceed through approval before going online.

WHERE TO TODAY?

Something to send?

Open Senda now from your phone or laptop.